Refund policy
Thank you for your purchase!
We take pride in offering premium 100% American beef tallow for cooking.
If you're not satisfied with your order, we offer a 14-day money-back guarantee on products that are unused, unopened, and sealed. To be eligible, please contact us within 14 days of delivery at americantallow2025@gmail.com with your order number and reason for return.
Once your return is approved, you'll be responsible for return shipping costs. After we receive and inspect the item, we’ll issue a refund to your original payment method.
Please note:
- Opened or used products cannot be returned or refunded.
- Customers are responsible for return shipping.
- Shipping costs are non-refundable.
- If your item arrives damaged or defective, contact us within 7 days of delivery with your order number and clear photos of the product. If approved, we’ll send a replacement or issue a refund at no additional cost.
- We are not responsible for shipping carrier issues (such as lost, stolen, or delayed packages).
Thank you for supporting American Tallow!